Privacy Policy
FertilityCareHub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform.
Information We Collect
- Email address when you subscribe to updates.
- Consultation intake information you voluntarily provide (e.g., name, email, country, contextual details).
- Limited technical data such as referral source and page context for operational and security purposes.
How We Use Your Information
- To respond to advisory inquiries.
- To provide updates you have opted into.
- To operate, maintain, and secure the platform.
- To improve clarity and service delivery.
Legal Basis for Processing
We process personal data based on user consent, legitimate business interests related to advisory services, and contractual necessity where applicable.
Data Storage & Security
Consultation and subscriber data may be stored using secure third-party infrastructure providers, including Supabase or comparable cloud database systems. We implement reasonable administrative and technical safeguards to protect personal information against unauthorized access, alteration, or disclosure.
Third-Party Services
We may use third-party service providers for hosting, email delivery, analytics, and payment processing (such as Stripe). These providers process data solely for operational purposes and in accordance with their own privacy standards.
International Users
FertilityCareHub operates from Ontario, Canada. By using this platform, you understand that your information may be processed and stored in Canada or other jurisdictions where service providers operate.
Data Retention
We retain personal information only as long as necessary to fulfill advisory communication, maintain records, and comply with legal obligations. You may request deletion of your personal data by contacting us.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at support@fertilitycarehub.com.
Policy Updates
We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the revised policy.